Compare Our Managed IT Plans
See exactly what’s included at every level—from proactive monitoring and maintenance to fully managed IT with unlimited onsite support. All plans include our Advanced Security suite.
Support & Response Times
When something goes wrong, response time matters. Higher-tier plans give you faster emergency response and included labor—so you're never watching the clock while waiting for help.
| Essential | PreferredMost Popular | Total Care |
|---|---|---|
| Discounted Block Hours | Discounted Block Hours | Included |
| Discounted Block Hours | Included | Included |
| Discounted Block Hours | Discounted Block Hours | Included |
| 4 Hours | 2 Hours | 1 Hour or Less |
| As Available | 1 Day or Less | Same Day |
Proactive Maintenance
We don't wait for things to break. Every managed plan includes continuous monitoring, scheduled upkeep, and automatic patching to keep your systems stable and secure.
| No Plan | Essential | PreferredMost Popular | Total Care |
|---|---|---|---|
| — | ✓ | ✓ | ✓ |
| — | ✓ | ✓ | ✓ |
| — | ✓ | ✓ | ✓ |
| — | ✓ | ✓ | ✓ |
| — | ✓ | ✓ | ✓ |
Security & Backup — Included with Every Plan
Every ForeverOn plan includes our full Advanced Security suite backed by a 24/7 Security Operations Center. We monitor your endpoints, servers, and cloud applications around the clock—because most breaches happen when no one's watching.
| No Plan | Essential | PreferredMost Popular | Total Care |
|---|---|---|---|
| — | ✓ | ✓ | ✓ |
| — | ✓ | ✓ | ✓ |
| — | ✓ | ✓ | ✓ |
| — | ✓ | ✓ | ✓ |
| — | ✓ | ✓ | ✓ |
| — | ✓ | ✓ | ✓ |
| — | ✓ | ✓ | ✓ |
| — | ✓ | ✓ | ✓ |
| — | ✓ | ✓ | ✓ |
| — | — | ✓ | ✓ |
| — | — | ✓ | ✓ |
| — | — | ✓ | ✓ |
| — | — | ✓ | ✓ |
| — | — | ✓ | ✓ |
| — | — | ✓ | ✓ |
Virtual CIO Services & Consulting
Technology should serve your business goals, not just keep the lights on. Every plan includes strategic planning, reporting, and a dedicated account manager who knows your environment inside and out.
| No Plan | Essential | PreferredMost Popular | Total Care |
|---|---|---|---|
| — | ✓ | ✓ | ✓ |
| — | ✓ | ✓ | ✓ |
| — | ✓ | ✓ | ✓ |
| — | ✓ | ✓ | ✓ |
| — | ✓ | ✓ | ✓ |
| — | ✓ | ✓ | ✓ |
| — | — | — | Add-On |
| — | — | — | Add-On |
Technical Services
As you move up in plans, we take more off your plate. Preferred adds hands-on user and device management, while Total Care covers everything—unlimited onsite visits, software installs, printer support, and warranty coordination.
| No Plan | Essential | PreferredMost Popular | Total Care |
|---|---|---|---|
| — | — | ✓ | ✓ |
| — | — | ✓ | ✓ |
| — | — | ✓ | ✓ |
| — | — | — | ✓ |
| — | — | — | ✓ |
| — | — | — | ✓ |
| — | — | — | ✓ |
Sample Plan Pricing
20 users/workstations • 1 location • 1 server • 1 server backup
Your monthly plan investment is based on the size and complexity of your environment. We factor in the number of users and devices you support, how many servers and locations you operate, and what backup, security, and compliance needs apply to your business. Below is an example based on a typical 20-person office with one location and one server. In this example environment, pricing averages $100–$200 per user depending on coverage level, which is typical for fully managed IT services. Every business is different — reach out and we’ll put together a custom quote that reflects yours.
*Labor only; all hardware and software costs will be additional.
**Maryland IT Sales Taxes of 3% will be added for Maryland companies.
Optional Add-Ons
These services can be added to your plan based on your business needs and licensing requirements.
Quoted Based on Environment
Some services depend on your infrastructure, compliance requirements, and backup footprint. We’ll scope these during your consultation.